Shipping Policy
At Leela's Ink, every product is made to order just for you. Please review our shipping information below.
Processing Time
All orders are processed and printed within 2-7 business days after payment is confirmed. Processing time does not include shipping time. You will receive an email confirmation when your order is placed and another email with tracking information once your order ships. Business days are Monday through Friday, excluding holidays.
Shipping Methods & Times
Once your order is produced, shipping times are as follows:
Domestic Shipping (United States):
- Standard Shipping: 3-7 business days after production
- Expedited options may be available at checkout
Shipping Carriers
We ship via USPS, UPS, or other reliable carriers depending on your location and the most efficient delivery method.
Tracking Information
You will receive a tracking number via email once your order ships. Please allow 24-48 hours for tracking information to update in the carrier's system. You can track your order using the tracking link provided in your shipping confirmation email.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order. Orders over $50 ship FREE within the United States. Any applicable taxes or duties for international orders are the responsibility of the customer.
Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes must be requested within 12 hours of placing your order by contacting support@LeelasInk.com.
Delivery Issues
Lost or Stolen Packages: Once your order is delivered to the address you provided, Leela's Ink is not responsible for lost or stolen packages. If your tracking shows the package was delivered but you haven't received it, please contact the shipping carrier first.
Damaged Packages: If your package arrives damaged, please contact us at support@LeelasInk.com within 14 days with photos of the damage. We will work with you to resolve the issue.
Undeliverable Packages: If a package is returned to us as undeliverable due to an incorrect address, refused delivery, or unclaimed package, you may request a replacement with an additional shipping charge or opt for a partial refund.
Multiple Items
If you order multiple items, they may ship separately depending on production schedules and locations. You may receive multiple tracking numbers for a single order.
Still Have Questions?
If you have questions about shipping or need assistance with your order, please contact us at support@LeelasInk.com. We respond to all inquiries within 24-48 hours, Monday through Friday.