Refund Policy

This Return & Refund Policy applies to all orders placed through leelasink.com and shipped within the United States. At Leela's Ink, every product is made to order. This means each item is unique and produced only once ordered. Please review our return guidelines carefully.

No Refunds for Change of Mind

Returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.

Non-Returnable Items

  • Bundles (all bundle sales are final)
  • Digital downloads (yours to keep once delivered)
  • Items marked as final sale at checkout

14-Day Return Window

For all other eligible issues (such as damaged products or manufacturing errors), you must contact us at support@LeelasInk.com within 14 days of receiving your order.

Leela's Ink requires clear photo evidence of the issue. If multiple products are affected, an additional photo or video showing all items in one frame will be required. There is no need to return the damaged product.

Reprints & Refunds

In case of a damaged product or manufacturing error, Leela's Ink offers a free replacement or refund to your original payment method.

Delivery Issues

If delivery is unsuccessful, you may request a replacement with an extra charge or opt for a partial refund.

Print Tolerance

For DTG (Direct-to-Garment) products, a tolerance of 0.5" for print placement applies. Minor variations in print placement are not considered defects.

Custom Digital Design Services

All design services are made to order ā€” work begins upon receipt of your deposit and completed design request form. For this reason, all sales are final and no refunds will be issued.

Once full payment has been received, final design files and templates will be released to the client. No refunds will be issued once files or templates have been released. All deliverables are digital; no physical products are shipped.

Still Have Questions?

If you have questions about returns or need assistance, please contact us at support@LeelasInk.com. We respond to all inquiries within 24-48 hours, Monday through Friday.

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