Frequently Asked Questions (FAQ)
Shipping & Delivery
Do you offer free shipping?
Yes! We offer FREE shipping on all orders within the United States. No minimum purchase required. 📦
How long does shipping take?
Orders typically ship within 1-3 business days after purchase. Standard shipping takes 5-7 business days once your order ships. You'll receive tracking information via email as soon as your order is on its way!
Do you ship internationally?
Currently, we only ship within the United States. We're hoping to expand internationally in the future. Stay tuned!
How can I track my order?
Once your order ships, you'll receive an email with tracking information. You can use that tracking number to follow your package's journey to your door.
What if my order hasn't arrived?
If your order hasn't arrived within the expected timeframe, please contact us at support@LeelasInk.com with your order number, and we'll help track it down right away.
Orders & Products
Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible at support@LeelasInk.com. We'll do our best to accommodate your request if the order hasn't shipped yet.
What if I receive a damaged or incorrect item?
We're sorry if that happens! Please contact us within 7 days of receiving your order at support@LeelasInk.com with photos of the issue, and we'll make it right.
Do you offer exchanges or returns?
Due to the print-on-demand nature of our products, we currently don't offer exchanges or returns unless the item is defective or damaged. Please contact us if you have any concerns about your order.
Product Care
How do I care for my graphic tee?
For best results:
• Machine wash cold, inside out
• Tumble dry low or hang dry
• Do not iron directly on the design
• Do not bleach
How do I care for my ceramic mug?
Your mug is dishwasher and microwave safe! For longest-lasting design, we recommend hand washing.
About Our Store
Who is Leela's Ink?
We're a Latino-owned small business creating bold, culturally inspired graphic apparel and accessories. We celebrate culture, music, sports, and the moments that bring us together.
Are your products made to order?
Yes! Most of our products are made to order using print-on-demand technology. This means each item is created just for you, which helps us reduce waste and offer a wider variety of designs.
Still Have Questions?
We're here to help! Contact us at support@LeelasInk.com and we'll get back to you as soon as possible.